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Place order

Pricing and Delivery

Chef’s Pantry has its own fleet of refrigerated vehicles delivering across Melbourne and suburbs within Victoria.

Business customers can order products through a variety of ways

This website does not offer pricing as we service a range of clients, offering different volumes which impacts pricing.

  • If you are interested in receiving our prices or a quote on a range of products it can be offered through the following options:
  • Call the office or send an email detailing the products you require.
  • Request a product and price list through our website.
  • Setup an account on this website and add products to your basket. In the notes section, please write “I would like a quote on these products”.

 

For business accounts please contact one of our representatives. We offer custom prices based on the volume of your order and requirements.

Download Customer Application Form

We deliver Monday to Friday across Melbourne.
Please Note – We have a $250 minimum order for delivery or a delivery fee will be charged.

Deliveries to Regional Victoria are conducted through our approved refrigerated courier. Most Regional Victoria and Southern NSW areas are serviced three times per week. Please contact us for a delivery schedule.


Please Note – Regional Victoria deliveries may take an extra day. Confirm the delivery schedule with our team.

The order process is simple

Place Order

You can place orders through this website, order over the phone, or by sending an email.

Chef's Pantry works with a number of ordering platforms

(please contact us to find out who we work with).

Order Deadline

Place your order before 4pm the day prior to delivery.

Please Note – some of our product range requires extra notice. We will notify you if we cannot deliver the product for next day delivery.

Details

When ordering please ensure we have your Name, Business Name, Chef/site contact, Phone Number and Address.

Please include the delivery date.

Delivery

If there are any issues with delivery times our service team will inform you directly.

Stocks

If there are any Out of Stock or stock supply issues our service team will inform you directly

NSW, Queensland, South Australia and Tasmania Deliveries

Yes, we deliver to businesses interstate
  • Chef’s Pantry sends fresh & frozen freight interstate daily.
  • Due to delivery costs products are ordered & delivered in pallet quantities.
  • Chef’s Pantry can supply half pallets, mixed products on the pallet(s) to reduce the impact of freight charges.
  • Freight is charged on all interstate deliveries.
Contact Us
Please contact us for more information and costs.

Private & Non-Business
Customers

No Private Homes
  • We do not deliver to private homes however non-business customers can pick-up orders directly from our factory in Braeside, during business hours.
  • Ordering is simple. Call or email us with your requirements and we will respond with a quote.
  • Before collecting your order our friendly staff will take payment and advise you of collection time.
Contact Us
Please contact us for more information and costs.

Business and Private (Non-Business Customers)

Mail Order Product
  • Yes, we do mail order for our range of shelf stable (non-refrigerated) products.
  • If you see a product in our range that is shelf stable (not refrigerated or frozen) we can usually send it to you across Australia.
  • Please contact our office via phone or email to order the product(s) and we will organise freight (additional cost) and delivery to you.
Contact Us
Please contact us for more information and costs.
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Payment

Chef’s Pantry offers accounts to approved business. Chef’s Pantry accepts credit card payment over the phone (note charge applies) or payment by bank transfer. Customers picking up orders can pay on pickup or pre-pay.

Download account application form
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